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Privacy Policy

This Privacy Policy describes how AgentMate ("we," "us," or "our") collects, uses, and discloses your personal information when you visit and use our website at agentmate.au (the "Site") and engage with our services, including the Agentforce Quickstart Package.

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1. Information We Collect
We collect information to provide and improve our services to you. The types of personal information we may collect include:

  • Contact Information: Name, company name, email address, and phone number, typically collected when you fill out our lead generation form or contact us directly.

  • Usage Data: Information about how you access and use the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This is collected via cookies and analytics tools.

  • Communication Data: Records of your correspondence with us, including emails and any information you provide during discovery calls.

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2. How We Use Your Information
We use the information we collect for various purposes, including:

  • Providing and Improving Services: To deliver the Agentforce Quickstart Package, communicate with you about your project, and enhance our service offerings.

  • Lead Generation and Sales: To respond to your inquiries, schedule discovery calls, and provide you with relevant information about our services.

  • Marketing and Communication: To send you updates, newsletters, or promotional materials that may be of interest to you, where you have opted in or it's permitted by law.

  • Analytics and Site Optimization: To understand how users interact with our Site, analyze trends, and improve the user experience and functionality of agentmate.au.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes, including data protection laws in Australia.

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3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third-party vendors who perform services on our behalf, such as website hosting, analytics, email delivery, CRM systems (e.g., Salesforce), and customer support. These providers are bound by confidentiality obligations and are only permitted to use your information for the purposes for which it was provided.

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

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4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

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5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

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6. Your Rights
Under Australian privacy principles (APP), you have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete personal information.

  • Request the deletion of your personal information.

  • Opt-out of receiving marketing communications from us.

  • To exercise any of these rights, please contact us using the details provided below.

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7. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

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8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

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9. Contact Us
If you have any questions about this Privacy Policy please email us using the email below,

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